Frequently Asked Questions (FAQ's) Section

"carandcamping.co.uk" and "1st-harrison.com" are both owned by 1st-harrison Ltd.

Q. Is this a safe site?
A. Yes.

Q. Can I make a secure payment?
A. Yes.

Q. Can I send a cheque or Postal Order?
A. Yes. Please remember to include a delivery address and the correct postage charges.

Q. What Information do I need to give?
A. Name, Address and contact number are required so that we can deliver your order. Payment details are taken by our "Secure Payment Portal" which is provided by Paypal. This is secure and can process most Credit Cards. Your Credit Card details are NOT held here on site either electronically or on paper.

Q. Do I need to have a Paypal Account to make a payment
A. No.

Q. Is my data ever shared or available to others?
A. No.

Q. Can I make payment with a Business/Commercial Credit Card?
A. Many are not accepted. BACS payments are ideal so please ask for our Bank Account and Sort Code details.

Q. How long will my order take to arrive?
A. Royal Mail, allow 2-3 days for delivery. Many orders will arive the next day but we cannot guarantee the Royal Mail Service. UK Mail Courier deliveries will be made the next working day (for orders completed before 12 noon). We do not process orders on weekends.

Q. Can I pay over the telephone?
A. Not at this time, but feel free to call for customer service on 01506 431100 to discuss any concerns.

Q. Can I return an order? How?
A. Yes. As long as your order is returned in clean original condition and packaging and we have been informed of the return within seven days of the original purchase. Return address is: 1st-harrison Ltd., Unit 1, Knightsridge Ind Est, Knightsridge East, Livingston. West Lothian. EH54 8RA.

Q. What size do I need?
A. Check out our size charts page here.

Q. I am a member of a club/group, can we have a discount?
A. Yes. Please e-mail us at michelle@carandcamping.co.uk

Q. Can I buy in bulk from 1st-harrison Ltd?
A. Yes. Please e-mail us at michelle@carandcamping.co.uk

Q. Do 1st-harrison Ltd supply Public Sector Companies?
A. Yes.

Q. Can I link to 1st-harrison Ltd?
A. Yes.

Q. Will 1st-harrison Ltd link to me?
A. Yes. Please e-mail us at michelle@carandcamping.co.uk